Terms and Conditions

Initiation

Tovaritch SPIRITS INTERNATIONAL SA
2 Place du Grand Mézel
1204 Geneva,
Switzerland
sales@premiumcaviar.ch
premiumcaviar.ch

VAT/IDE Nr: CHE-109.440.601
Commercial register/CH-ID: CH-660.0.026.002-0

1. Scope of application

These general terms and conditions (“GTC”) apply to the business of Tovaritch SPIRITS INTERNATIONAL SA at 2 Place du Grand Mézel in 1204 Geneva (hereinafter referred to as “seller”).
These terms and conditions of Luxury Food GmbH apply to all sales, deliveries and services of the seller.

2. Conclusion of contract

The provisions of the Swiss Code of Obligations apply to the conclusion of the contract. An order is considered completed when payment is received by an accepted means of payment.

3. Prices / means of payment

Unless otherwise offered, all prices are in Swiss Francs (CHF). All prices include VAT. The company reserves the right to change prices at any time. The prices valid at the time of the conclusion of the contract on the homepage cavian.ch shall apply. For the customer, the prices valid at the time of the conclusion of the contract apply.
End customer prices are published, deviations for business partners are possible.

3.1 Terms of payment

We accept all means of payment noted on the homepage, including;

All major debit cards
Credit cards (American Express, Mastercard, VISA)
TWINT
PayPal
Stripe

The order becomes legally binding only when we receive the payment from the customer, then the product is ready for delivery.

Secure transmission of credit card details is encrypted via SSL.

4. Terms of delivery

For orders placed before 12:00 noon, all goods will be processed within 24 hours and delivered by ExpressPost in Switzerland and the Principality of Liechtenstein. For overnight express deliveries, the order must be received by us between 07:00 – 09:00 and the customer must accept the goods personally from the Swiss Post. This process ensures the cold chain. Free delivery is offered.

5. Shipping and billing address

If the delivery address differs from the billing address, the customer is obliged to inform us of this when placing the order. No liability will be accepted if the goods are delivered to the wrong address due to incorrect data.

6. Obligations of the company

Unless otherwise agreed, the Company fulfills its obligations by providing the agreed service. The service includes the services that are or were published online at the time of the conclusion of the contract. A large part of the services of the company are provided online. For all other services, the registered office of the Company shall be the place of performance, unless otherwise agreed.

7. Complaints

Should you receive a damaged or faulty delivery, this must be reported to us immediately by telephone or in writing within 24 hours of receipt. We ask you to send us the delivery note as well as 2-3 photos of the product so that we can process your complaint as quickly as possible. Goods that have already been opened CANNOT be returned. The further procedure is discussed individually with the customer.

8. Warranty and Liability

The Seller shall endeavor to ensure good availability of cavian.ch and shall take reasonable precautions to protect cavian.ch from third party interference. However, it cannot guarantee an uninterrupted and trouble-free operation of www.cavian.ch and the services offered, nor can it guarantee that the data is free of viruses. The seller does not guarantee the factual and content-related correctness, completeness and reliability or quality of the published and transmitted information and documents. It can also not provide any warranty for non – spamming, malicious software, spyware, hacking or phishing attacks, etc. that affect the use of the service, damage the infrastructure (e.g. terminal equipment, PC) of the customer or otherwise harm him. The Seller cannot provide any rifle for the factual and content accuracy, completeness and reliability or quality of the information and processes provided, published or transmitted, as well as the working result of the Services.

The liability for any indirect damages and consequential damages is fully excluded. The liability for direct damages is limited to the amount of the product purchased by the customer. This limitation of liability does not apply to direct damages caused by gross negligence or intent.

9. Data protection

The Seller may process and use the data recorded during the conclusion of the contract in order to fulfill the obligations arising from the contract. The Seller shall take the measures necessary to secure the data in accordance with the statutory provisions. The Customer fully agrees to the storage and contractual use of his data by the Company and is aware that the Seller is obliged and entitled to disclose information from the Customer to these or third parties upon order of courts or authorities. If the Customer has not expressly forbidden it, the Company may use the data for marketing purposes as well as pass them on to its partners for advertising purposes. The data necessary for the performance of services may also be disclosed to contracted service partners or other third parties. Please read our privacy policy